Cancel the association subscription
The named Community Admin can record cancellation for the end of the saved simulated subscription billing period.
Step by step
Open Account & service and select the correct association. Confirm that you are its named Community Admin and authorized to cancel.
Read the subscription status, period end and cancellation explanation before choosing to cancel.
Confirm cancellation. A simulated paid subscription period continues until its recorded end, subject to any existing payment restriction.
If no simulated paid subscription period is recorded, read the immediate-end warning carefully: confirming ends normal association access immediately.
Keep the displayed cancellation details. Use Account & service to request authorized data copies; the displayed recovery period is at least 30 days after termination.
Before you continue
- Current cancellation demonstrates the subscription billing workflow through payment simulation; the recorded billing period is not a trial period. It does not cancel a real Stripe subscription or issue a refund.
- Cancellation does not restore unpaid access, and enabling payment simulation cannot undo a recorded cancellation. The service center remains available when normal access ends.
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