Change member roles and community access

Manage board, moderator and owner permissions with recorded reasons and a safe board handover.

Step by step

1. Only the named Community Admin can perform these membership, office and administration changes. Being President or another Board member does not grant these rights. The current Community Admin cannot be directly demoted or suspended; use the explicit administration handover.

2. Open People & properties and locate the member by name and email. Check Community role, Access status and Verification decision before making a change.

3. Choose Change role to select Owner, Moderator or Board. The person must accept their invitation before promotion to Board; CSV import cannot grant board access. When assigning Board access, select the appropriate board office if it is known.

4. Enter the required reason and choose Save changes. Role changes apply immediately in this association. Check your own account carefully before changing your own access.

5. For a joined, active board member, use Edit board position to assign, change or remove the saved office. This also works for existing members whose office was not previously recorded. Enter the required reason based on the association’s actual authorized decision; removing an office does not by itself remove Board access.

6. Check the updated office in the directory. Offices are association records, separate from the app access role and ownership verification. Later changes do not rewrite the original organizer declaration or earlier audit entries.

7. To suspend app access under the association’s authorized process, choose Suspend access, read the effect, record a reason of 5–2,000 characters and confirm. This removes ownership verification but preserves recorded ballots and history.

8. To restore app access, choose Reactivate access and record the reason. Review verification again and confirm the property assignment before expecting further poll participation.

9. To hand over your community administration, choose Transfer community administration and select another active member who has already joined this association. Choose their board office and enter the reason for the authorized handover.

10. Read the confirmation: the selected member receives Board access with that office and your own membership becomes Owner with no current board office. Other Board members retain their current content permissions; a board office never grants Community Admin rights. Explicitly confirm your authority and save; both membership changes happen together, with no gap leaving the community without a board administrator. Do not share passwords.

11. After a board election, review each other outgoing and incoming member separately. The handover does not automatically revoke every former board member. If the screen reports a changed membership, reload the latest state and review it before submitting again; an outdated editor cannot overwrite newer changes.

12. Review the result in the member list and Activity & audit log. If a role or access change is unavailable because the member is suspended, reactivate access before changing the role, verifying ownership or creating a new invitation.