View your dues and record a simulated payment
Pay My Dues shows your authorized property charges, remaining balances and immutable SIMULATED receipts; real card or bank payments are not available yet.
Step by step
Sign in, select your association and open Finance & dues. Check the community name and the Payment simulation notice before entering a record.
Review each property, charge title, annual period, due date, original amount, simulated payments and remaining balance. A charge is a saved property/member snapshot; ask the finance manager to review an incorrect owner or charge rather than paying it.
Open an eligible outstanding charge under Pay My Dues · simulation. Enter a positive Simulated amount (USD) no greater than the remaining balance. A partial simulated payment leaves the rest outstanding.
Check the confirmation that no money is moved, choose Simulate payment once and wait for the saved result. Do not enter a card number, bank credentials or real payment instructions: no money is moved and no live checkout opens.
Read the resulting SIMULATED receipt and remaining balance in your payment history. Use Download simulated receipt to save the record. Receipts preserve the original simulated record; a later reversal is a separate correction, not an edited receipt.
Read private dues reminders through the Notifications bell/inbox or Finance, and mark a notice read after reviewing it. Current ownership is checked again when opening a reminder. It describes a recorded simulated balance; it does not send an email, authorize a bank withdrawal or constitute a statutory collection notice.
If Finance is unavailable, ask the Community Admin whether payment simulation is enabled and the association workspace is accessible. If no charge is shown, ask the board to check your active membership, assigned active property and whether a charge was issued to you. Only the current assigned member can view their eligible personal charge; ownership verification is also required to simulate payment. A board office alone does not create a personal property balance.
If the connection fails after confirming, reconnect and check the charge and receipt history before trying again. Private balances and payments require an internet connection and are not queued offline. Contact the finance manager about a wrong amount, a voided charge or a reversed simulated payment.
Before you continue
- Only your authorized property/member charges and their receipts are visible in the owner view. After a property is reassigned, neither the former nor the new owner can access the former owner’s charge; the finance manager retains the historical ledger. No balance silently transfers. Ask the manager to review correction and reissue, using the board’s established contact channel.
- SIMULATED payments are simulated records, not bank settlement, proof of payment of a real assessment, a refund or a tax receipt. Do not use this ledger to decide that real dues have been collected.
- No email or automatic payment is enabled. The association’s NeighborEase subscription restriction is separate; a homeowner simulated balance does not trigger the two-attempt, 48-hour subscription policy.
Sign in to carry out these actions in your community. This help page does not change any data.