Verify ownership and assign properties
Understand the separate checks that make a member and property eligible for an informal poll.
Step by step
Board: confirm ownership using your association’s process outside this app. In People & properties, open Review verification for the member and record a concise verification reason.
Choose Add a property and enter the lot label, Property address, one of the association’s selected counties and the property’s voting weight. Property address remains a free-text description for an existing record or undeveloped lot; it is not automatically split into postal fields.
Use Add a complete property postal address when a postal address is available. Enter street, optional apartment, suite or unit, city and ZIP code; state is Texas and country is United States. Keep the correct county separately. A partial complete-address entry cannot be saved.
Use Edit property to correct any saved address field. Clear the complete-address option only when you intend to remove those postal fields; the separate Property address description is retained. Address changes do not verify ownership, determine legal applicability or file a public record.
Use Assign owner to select the active member representing that property. Registration, verification and property assignment are separate steps.
For a larger registry, use the CSV import buttons (member import requires the Community Admin; property import is available to active Board members), download the template and check the file before confirming. Up to 250 rows can be imported together; any error stops the whole file. New members remain unverified and no invitation email is sent.
The board can unassign an owner or archive a property with a reason. Archived properties cannot vote or receive new poll entitlements. Previous ballots and frozen entitlements remain in the history. Restore the property from the board archive when appropriate.
Complete these checks before approving a proposal. Approval freezes the eligible member, property and voting weight for that poll.
Member: if your property is missing or eligibility looks wrong, ask the board to review it before a new poll opens.
Before you continue
- Later assignments, new properties or changed weights do not create or rewrite eligibility for an already approved poll. The current member must also remain active and verified, with the property assigned to them.
- Each property has one designated representative and one ballot per poll. Co-owners must coordinate. Do not enter identity documents or sensitive ownership evidence in verification notes.
- Only the board can edit these records. Members see address details for their assigned properties; other property labels, counties and voting weights may appear without addresses. An association mailing address is separate from a property postal address.
Sign in to carry out these actions in your community. This help page does not change any data.