Account & service

Request a data copy, correction or deletion

Create a tracked request for the selected association and follow its review history.

All members2 min readNeighborEase

Step by step

  1. Open Account & service and select the association your request concerns. This service remains available during a payment restriction.

  2. Choose a personal data copy, correction or deletion request. Active board members can also request an association-wide copy.

  3. Describe the request clearly without adding passwords, card numbers, identity documents or other unnecessary sensitive information.

  4. Submit and follow the status and recorded responses. Requests appear in the selected association’s review queue; no automatic request email is sent.

  5. When a copy is ready, return as the original requester and choose Download authorized copy. Save the JSON file securely and share it only with authorized people.

  6. The JSON contains scoped records and file references, not embedded PDF/TXT bytes. Active board requesters needing the association’s referenced files can arrange an authorized assisted return through the existing operator contact channel.

Before you continue

  • Correction and deletion requests are reviewed tickets; submitting one does not automatically change or erase data. A personal request does not delete your account across other associations.
  • Suspended members retain their own personal-request access. Association-copy downloads require the original requester to remain an active board member; copies exclude authentication secrets and other associations.
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